Definition

Ability to use emotions usefully and effectively in interpersonal relationships. Based on empathy and social skills, it enables one to recognize, express and manage emotions in oneself and others. Allows one to grasp the information conveyed by emotions by identifying their causes and possible consequences.

Behavioral Indicators

• Is aware of his own moods and demonstrates an ability to recognize the moods of others
• Demonstrates awareness of one's strengths and weaknesses, limitations and opportunities
• Understands the causes of the attitudes, behavior patterns, or personal and long-term problems of others
• He has a good "emotional vocabulary," is able to talk about his emotions, tell about them, and, therefore, manage them; he is able to let people know how he felt when he achieved the goal of his work and the state of mind related to his latest failure
• Anticipates, through listening and observation, the reactions of others and responds appropriately

Details

• 5 total questions
• 10 minutes total

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