Definition

The ability to interact in situations of conflicting interests and of seeking solutions acceptable to the various parties involved.

Behavioral Indicators

• Defines its goals and predicts possible outcomes of the confrontation
• When negotiating, use data, concrete examples, audiovisual aids, demonstrations, etc.
• Adapts flexibly to the development of negotiation, seizing opportunities for agreement
• Manages and overcomes the inevitable moments of tension and conflict in negotiation without aggression and resentment at both the individual and group levels
• Seizing the opportune moment to close the deal

Details

• 5 Total applications
• 10 Total minutes