This set of questions will suit those who will play the Customer Service role in customer management within a company.

This set of questions will suit those who will play the Customer Service role in customer management within a company.

This module is suitable for those who will have an operational or responsible role in the area of Customer Care within a company that uses Customer 360's Service Cloud module to manage its customer/partner support processes

This module is suitable for those with an established Zendesk expertise as Admin and Analyst.

This module is suitable for those who have an established expertise in Zendesk as Agent.

This module is dedicated to those who will take up the Customer Service role in customer management within a company.